SHIPPING & RETURNS
SHIPPING
United Kingdom standard delivery £3.40. Free Delivery on all UK orders above £50.
International standard delivery £5.00.
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Please contact us at susannah@bristolwax.com if you would like to upgrade your delivery service to a tracked service.
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Currently, we can send your order within 5 working days of purchase (Monday to Friday), we will notify you if your order will be delayed.
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Orders not dispatched on weekends or bank holidays.
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An email confirmation will be sent when the order has been dispatched, this will be sent to the email address stated on your order.
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Standard UK orders will be sent via Royal Mail First Class.
RETURNS POLICY
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If you’re not fully happy, you need to let us know within 14 days of receipt. Contact us at susannah@bristolwax.com. We offer a full money back guarantee.
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If you do return anything to us please keep your receipt until your returned funds have cleared. Bristol Wax can't be held responsible for returns lost in transit.
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Please return the Bristol Wax Wraps in their saleable state in the original, undamaged packaging. If faulty please return the wraps and packaging as they are.
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Any Bristol Wax Wraps received back which is not in a resaleable condition will be returned to you, unless they are deemed faulty.
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Refunds are processed within 5-7 business days of receipt and you will receive confirmation of your refund via email.
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Please note that refunds can only be issued back to your original payment method.
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Get in touch at susannah@bristolwax.com with any queries.