SHIPPING & RETURNS

SHIPPING

United Kingdom standard delivery £3.40. Free Delivery on all UK orders above £50.
International standard delivery £5.00.  


 

  • Please contact us at susannah@bristolwax.com if you would like to upgrade your delivery service to a tracked service.

  • Currently, we can send your order within 5 working days of purchase (Monday to Friday), we will notify you if your order will be delayed.

  • Orders not dispatched on weekends or bank holidays.

  • An email confirmation will be sent when the order has been dispatched, this will be sent to the email address stated on your order.

  • Standard UK orders will be sent via Royal Mail First Class.

 
RETURNS POLICY

  • If you’re not fully happy, you need to let us know within 14 days of receipt. Contact us at susannah@bristolwax.com. We offer a full money back guarantee.

  • If you do return anything to us please keep your receipt until your returned funds have cleared. Bristol Wax can't be held responsible for returns lost in transit.

  • Please return the Bristol Wax Wraps in their saleable state in the original, undamaged packaging. If faulty please return the wraps and packaging as they are.

  • Any Bristol Wax Wraps received back which is not in a resaleable condition will be returned to you, unless they are deemed faulty.

  • Refunds are processed within 5-7 business days of receipt and you will receive confirmation of your refund via email.

  • Please note that refunds can only be issued back to your original payment method.

  • Get in touch at susannah@bristolwax.com with any queries.

  • Facebook - Black Circle
  • Twitter - Black Circle
  • Instagram - Black Circle

BRISTOL WAX

MADE BY HAND IN BRISTOL

© 2023 by Alphabet. Proudly created with Wix.com