Shipping & Returns

United Kingdom standard delivery £3.40. Free Delivery on all UK orders above £50.
International standard delivery £5.00.

Please contact us at susannah@bristolwax.com if you would like to upgrade your delivery service to a tracked service.
Currently, we can send your order within 5 working days of purchase (Monday to Friday), we will notify you if your order will be delayed.
Orders not dispatched on weekends or bank holidays.
An email confirmation will be sent when the order has been dispatched, this will be sent to the email address stated on your order.
Standard UK orders will be sent via Royal Mail First Class.

If you’re not fully happy, you need to let us know within 14 days of receipt. Contact us at susannah@bristolwax.com. We offer a full money back guarantee.
If you do return anything to us please keep your receipt until your returned funds have cleared. Bristol Wax can't be held responsible for returns lost in transit.
Please return the Bristol Wax Wraps in their saleable state in the original, undamaged packaging. If faulty please return the wraps and packaging as they are.
Any Bristol Wax Wraps received back which is not in a resaleable condition will be returned to you, unless they are deemed faulty.
Refunds are processed within 5-7 business days of receipt and you will receive confirmation of your refund via email.
Please note that refunds can only be issued back to your original payment method.
Get in touch at susannah@bristolwax.com with any queries.

SHIPPING & RETURNS